[cal95050]

Based on the exchange rate, I paid $210.00 for this hugger, in the carbon fiber, plus whatever the shipping was. This UK company has a US distributor in Truckee, California. Maybe I paid more. Who knows, they did not bother to give me a receipt.


And the product they sent me, for the price, is totally unacceptable.


The product was not damaged in the shipping. It was well packed.

But when I pulled it out and inspected it closely, there is a huge crack in it.

And there are bubbles in the finish. Is this even normal in a product?
Did anyone even bother to check this product before shipping it to me?

It installs easy, but the bracket is ridiculously ugly, does not line up correctly, and is surprisingly amateurish.

The installed product looks nice enough, but I cannot believe the inferior level of this product for what I paid for it.

You might want to consider that before buying one.

 

[metbandit1]

could you not send it back?

if it came to me in that condiditon i would want a full refund!

 

[XROWDAC]

Sorry to hear that.. that company is really USELess and have no regards to their customers/client..all transactions they can make will always be a 1-time customers only..

Try calling those people who are responsible for this...

 

[SWE37]

could you not send it back?

if it came to me in that condiditon i would want a full refund!

I agree. Sorry to see those pics. I'd be demanding a full refund if possible.

 

[Aysee]

Oh man...nothing worse than receiving some new awesomeness for your bike only to find out it's not up to standard. It still looks good but yeah you want it to be perfect.

 

[TofuProductions]

That is extremely unfortunate...

 

[spooph]

That sucks, sorry to hear!